How do Volkswagen Care Prepaid Maintenance plans work at New Century Volkswagen in Glendale, CA?
New Century Volkswagen – How do Volkswagen Care Prepaid Maintenance plans work at New Century Volkswagen in Glendale, CA?
Volkswagen Care Prepaid Scheduled Maintenance can simplify ownership by bundling manufacturer-recommended services into a convenient plan that is honored at participating Volkswagen dealerships. At New Century Volkswagen in Glendale, CA, our team helps drivers across Glendale, Los Angeles, and Pasadena choose a plan that matches vehicle mileage and model year, then completes each interval using Genuine Volkswagen Parts and the expertise of Volkswagen Certified Technicians.
Volkswagen Care offers multiple plan options depending on your model year. Available packages include Volkswagen Care Basic, Volkswagen Care Extra, and Volkswagen Care 40 through 100 plans that align with specific maintenance milestones. Plans are available for purchase at participating authorized Volkswagen dealerships either at the time of retail sale or lease, or anytime before the first maintenance interval covered by the plan is due. It may also be possible to finance the cost of a Volkswagen Care plan as part of your vehicle loan or lease provided that decision is made at the time of purchase or lease. Our advisors will walk you through eligibility, timing, and scheduling so you know exactly what to expect at every visit.
To make the essentials clear, here is a quick summary of how Volkswagen Care works when you enroll with our Glendale service team:
- Plan types: Choose from Volkswagen Care Basic, Volkswagen Care Extra, or Volkswagen Care 40 through 100 plans based on model and mileage eligibility.
- When you can buy: Purchase at vehicle sale or lease, or any time before the first interval covered by the selected plan is due.
- What it covers: Manufacturer-recommended scheduled maintenance services at the specified mileage intervals outlined in your vehicle’s USA Warranty and Maintenance booklet.
- Where service happens: All Volkswagen Care scheduled maintenance must be completed by a participating authorized Volkswagen dealer.
- Who performs the work: Volkswagen Certified Technicians using Genuine Volkswagen Parts to help preserve safety, performance, and longevity.
Once enrolled, service visits at New Century Volkswagen are straightforward. Our online scheduler makes booking easy, and our technicians perform each maintenance item to Volkswagen specifications with advanced diagnostic tools. Keeping your vehicle on time with its intervals helps maintain performance and can support long-term reliability. For complete program details, our advisors review your plan terms, confirm eligibility by model and in-service date, and help you plan upcoming visits.
- Consult with an advisor: We verify eligibility by model year, mileage, and in-service date, then outline your available Volkswagen Care packages.
- Select your coverage: Choose the plan that aligns with your driving and ownership timeline before the first covered interval is due.
- Schedule your service: Book appointments that align with the plan’s mileage intervals so every visit is completed on time.
- Stay on track: We recommend completing maintenance within 1,000 miles of the scheduled interval or within one year of the last service, whichever occurs first.
Many Glendale drivers also ask how Volkswagen Care relates to VW Carefree Scheduled Maintenance. On Model Year 2020 and newer Volkswagen vehicles, VW Carefree Scheduled Maintenance provides the 10,000- and 20,000-mile scheduled services for two years or 20,000 miles, whichever occurs first, at no additional charge. After that introductory period ends, Volkswagen Care Prepaid Scheduled Maintenance plans can be purchased to continue coverage at subsequent mileage intervals. Our team can help you coordinate a smooth handoff from Carefree Scheduled Maintenance to Volkswagen Care so your routine stays consistent.
For added confidence on the road, eligible Volkswagen vehicles also include 24-Hour Roadside Assistance for 3 years or 36,000 miles (whichever occurs first) on 2016 and newer models, with services such as towing and battery jump starts provided by an authorized third party. While roadside assistance is separate from Volkswagen Care, many owners appreciate how both programs work together to keep driving simple and stress-free around Glendale and the Greater Los Angeles area.
Whether you are preparing for your next interval or mapping out a full maintenance plan, New Century Volkswagen is here to help you maintain your vehicle the right way, on time, and with factory-trained expertise. Visit us on S Brand Blvd in Glendale or contact our service team to review your Volkswagen Care options.
Frequently Asked Questions:
What exactly does a Volkswagen Care plan include?
Volkswagen Care follows the manufacturer-recommended maintenance items listed in your vehicle’s USA Warranty and Maintenance booklet for the intervals covered by your selected plan. Services are completed by Volkswagen Certified Technicians using Genuine Volkswagen Parts at a participating authorized dealer.
When can I purchase a Volkswagen Care plan at New Century Volkswagen?
You can purchase at the time of retail sale or lease, or any time before the first scheduled maintenance interval provided under the plan is due. Our advisors will confirm eligibility based on your model, mileage, and in-service date.
How is Volkswagen Care different from VW Carefree Scheduled Maintenance?
VW Carefree Scheduled Maintenance on Model Year 2020 and newer vehicles provides the 10,000- and 20,000-mile services for two years or 20,000 miles, whichever occurs first, at no additional charge. Volkswagen Care is a prepaid scheduled maintenance program you can purchase to continue service coverage at later intervals.
Can I add the cost of Volkswagen Care to my loan or lease through your dealership?
It may be possible to finance the cost of a Volkswagen Care plan as part of your vehicle loan or lease provided you make that decision at the time of purchase or lease. Speak with our finance team for details and available options.
What if I miss my scheduled interval by a bit?
Volkswagen recommends completing services within 1,000 miles of the scheduled interval or within one year of the previous service, whichever occurs first. Plan terms include timing limitations and expirations by mileage and months; our advisors will help you stay on schedule.

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